American Hospital Dubai adopts RLDatix to improve reporting of patient incidents

American Hospital Dubai.

RLDatix has announced that it has signed an agreement with the American Hospital Dubai, which will allow American Hospital to use the company’s software to power its patient safety and organisational improvement initiatives in order to actively provide proactive risk mitigation instead of reactive risk management. American Hospital Dubai will utilise RLDatix’s incident reporting, patient feedback and dashboard technology to drive informed decision making, risk mitigation and performance improvement across the hospital and its remote clinics, with a goal of reducing preventable harm and improving the overall patient experience.

As the first private hospital in Dubai to implement RLDatix, American Hospital Dubai reaffirms its position as a pioneering leader and a patient-centric healthcare delivery system in the GCC. American Hospital Dubai joins a prestigious list of organisations already utilising RLDatix software across the region. 

American Hospital Dubai will utilise RLDatix’s incident reporting, patient feedback and dashboard technology to drive informed decision making and risk mitigation

A part of the Mohamed & Obaid Al Mulla Group, American Hospital was established in Dubai in 1996 with the goal of delivering world-class medical services to the community. Its state-of-the-art facilities are home to an experienced team of healthcare professionals in more than 40 medical and surgical specialties. All physicians at American Hospital are American Board Certified or equivalent, ensuring patients in the UAE receive an international standard of care. It is the first private hospital in the region to be accredited by the College of American Pathologists and is an inaugural member of the Mayo Care Network. 

In addition to its partnership with American Hospital Dubai, RLDatix also stated it plans to open an office in Dubai, its second in the GCC region. The first, which has been in place for several years, is located in Riyadh, Saudi Arabia. 

Ahmad Yahya, CIO at American Hospital Dubai said: “Our goal is to excel in our innovations, forward-thinking and customer-centric approach. Because patient safety and the delivery of care is a top priority at our organisation, we must always aim to reduce the number of preventable incidents to zero. RLDatix has an unmatched pedigree in patient safety and industry-leading functionality, and we support their vision for a future where we can use what we learn to prevent incidents rather than merely report on them. By digitising our efforts, we will be able to harness the power of data to surface actionable insights that lead to safer patient care and compliment the overarching goals of UAE Centennial 2071 to make Dubai one of the most liveable places in the world.” 

“American Hospital Dubai has long been recognised as a model and leader among healthcare organisations across the GCC region,” said Jeff Surges, CEO of RLDatix. “We are proud that such a prestigious organisation has selected RLDatix to enhance its outstanding record on patient safety.”