Arab Medical Centre selects Infor to transform procurement and maintenance

Arun Shankar
September 4, 2018 5:20 am

Infor, a provider of industry-specific cloud applications, announced that Arab Medical Centre, a referral hospital for patients in the Middle East and internationally, has selected Infor CloudSuite Financials and Supply Management and Infor Enterprise Asset Management to streamline its business operations and increase efficiency to improve patient care. The implementation is expected to go live in December 2018.

Arab Medical Centre been running custom-built solutions for a number of years but struggled to integrate different systems, preventing them from having a single version of the truth which in turn inhibited them from providing better service to their patients.

Infor CloudSuite Financials and Supply Management is a cloud-based integrated solution suite which couples modern financial functionality with tools to track supplies and streamline order processes. It is designed to help Arab Medical Centre gain greater visibility into supplies and can more effectively manage and distribute inventory as orders are automated and tracked in real time.

With Infor, Arab Medical Centre will help transform its finance and procurement operations, streamline and standardise payable and receivable processes, and take advantage of a modernised technology platform that is optimised for growth.

Infor CloudSuite Financials is built on Infor’s Xi technology platform and features cloud computing architecture, open source software, and in-memory computing technology, delivering high performance, support for open standards, enhanced productivity, responsive design, and mobile access via a wide range of devices – all without complex customisations.

Infor EAM has been chosen to help Arab Medical Centre support its assets by providing deeper and more timely insights to facilitate tailored maintenance planning for its medical equipment and Arab Medical Centre’s facilities. Assets are at the heart of Arab Medical Centre’s business, looking at how it can improve the customer service it offers, whilst ensuring it operates as efficiently as possible without interrupting their business operations.

Infor EAM will help provide best practices in asset management, and detailed insights into medical equipment performance to improve decision-making whilst ensuring that their lifespan and performance is maximised to full potential.

Since its inception in 1994, Arab Medical Centre has positioned itself among the top medical destinations as a referral hospital for local, regional, and international patients. Arab Medical Centre provides special care for its patients through the Patient Services Office, and the Public and International Relations Departments. Moreover, arrangements for airport pick-ups, accommodation and transportation for patients from outside Jordan are organised through these offices.

“Infor is allowing us to bring true transformation to financial operations and our supply chain at Arab Medical Center,” said Fadi Al-Shammaa, CEO, Arab Medical Centre. “The integrated solution means that we can seamlessly manage our back-office operations and the scalability of Infor’s solutions ensures that we are able to meet future growth and fulfill our mission.”

“In a time when the healthcare sector is consistently expected to deliver in the areas of innovation and quality, patient needs must always to be at the centre of healthcare provider strategies. They must ensure easy access to health records, scheduling, and the ability to choose providers. We are committed to helping Arab Medical Center run their operations even better to continually meet their goal which is to provide compassionate, high quality care with the best technology and services available today,” said Jonathan Wood, General Manager, IMEA, Infor.

Arab Medical Centre provides a full range of medical and surgical services covering all specialties. The Emergency Department has dedicated rooms for pediatric cases and those with communicable diseases. The department treats an average of 200 patients per day.

Key takeaways

  • Arab Medical Centre will transform its finance and procurement operations, payable and receivable processes.
  • Infor CloudSuite Financials and Supply Management couples modern financial functionality with tools to track supplies.
  • Infor CloudSuite Financials is designed to gain visibility into supplies and manage inventory as orders are automated and tracked in real time.
  • Arab Medical Centre has struggled to integrate different systems, preventing them from having single version of the truth.
  • Infor EAM will support assets by providing insights to facilitate maintenance planning for medical equipment.
  • Infor EAM will provide best practices in asset management, insights into medical equipment performance.
  • Assets are at the heart of Arab Medical Centre’s business.

 

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