Emirates Post extends ISO 9001:2015 Certificate from TUV NORD for next three years
Emirates Post Group has strengthened its position as an organisation that adheres to the highest standards of quality, productivity and efficiency after being recertified and was awarded an ISO 9001:2015 certificates for another three years by TUV NORD, a global provider of auditing and certification services. The recertification, which is based on a new outlined scope, reaffirms the Group’s commitment to high-quality management systems with efficient operational processes, continuous improvement and providing services and products that meet the requirements of both customers and regulators
The certificates have been issued to Emirates Post Group’s Regulatory and Licensing Department; and Emirates Post’s International Business Unit; Parcels and Express Business Unit; and Retail Business Unit. In addition, Emirates Post Group’s Quality Management System has earned a general certificate. ISO 9001 QMS is the world’s most popular quality management standard, which testifies the quality of products and services provided by a business.
Abdulla Mohammed Alashram, Group CEO of Emirates Post Group said, “These certificates are testaments to our commitment to serving the country and the region with an efficiency that is at par with the highest international standards. Our various business units take their duties with utmost dedication to deliver fast, quality, innovative, and efficient services. This has enabled us to pass the auditing process and obtain the certificates successfully. For that, I extend my gratitude to our hardworking and reliable team that strive to excel in what they do.”
“ISO 9001 recertification declares the ability of an organisation to meet and exceed clients’ expectations. Through this ISO standard, Emirates Post Group and Emirates Post have reaffirmed their commitment to achieving and maintaining organisational efficiency, service quality, and increased productivity. It also reflects our customer-focused approach that guarantees that our communities receive the best services according to their needs,” added Alashram.
This stage covers EPG’s key operations and services, reflecting its compliance with globally recognised standards and keenness to implement the best industry practices for the benefit of its customers, partners, and stakeholders.
