Orange, Avaya partner to enable remote learning in Egypt using Avaya Spaces
In quick response to the Egyptian government’s decision to close schools and universities for two weeks, as a measure to…
Egypt ICT, Avaya partner for development of digital skills, transformation of Egypt
Dr Amr Talaat, Egypt’s Minister of Communications and Information Technology, this week met with Nidal Abou-Ltaif, President, Avaya International, with…
Avaya and partner Moro to begin transformation of DEWA contact centre
Data Hub Integrated Solutions, Moro, a wholly owned subsidiary of Dubai Electricity and Water Authority, DEWA, have signed a MoU…
Mashreq partners with Avaya and Koopid to transform banking experience
Mashreq, a leading financial institutions in the UAE, has partnered with Avaya and Koopid to create a new banking experience…
Time Hotels transforms calling experience through Avaya’s communication cloud
Customer service, a hallmark of the hospitality industry, has been elevated at Time Hotels with the recent upgrade of the…
Avaya’s transformation excellence centre to be located at DWTC One Central
Recognising Dubai as the epicentre for innovation in region, Avaya announced that it will be building on its long-standing relationship…
Telephony Communications opens customer channels, generates analytics for Delma Exchange
Delma Exchange, a UAE based global currency exchange has partnered with Telephony Communications Technologies to deploy Avaya IP Telephony Solutions…
Savio Tovar Dias explains how Avaya is enabling regional transformation
Avaya is at the forefront of innovation enabling organisations to revamp their workflow, collaboration and call centre suites according to…
Avaya to demonstrate AI and biometrics solutions for voice interactions at Gitex
At Gitex, Avaya is demonstrating integration of AI-Enhanced technologies, including biometrics and real-time sentiment analysis to its communication platforms, enabling…
Avaya to demonstrate social platform for chatbot interactions at Gitex
Avaya will demonstrate the first social platform for chatbots at Gitex Technology Week 2018, ushering in a giant leap forward…