Top Employer Institute recognises DHL Global Forwarding for excellence in HR practices

Amadou Diallo, CEO, DHL Global Forwarding, Middle East and Africa.

DHL Global Forwarding has been certified Top Employer 2020 in Iraq, Kuwait, Turkey and United Arab Emirates. The certification, awarded by Top Employer Institute, attests to DHL’s achievement in implementing best practices, focused on fostering a positive work environment and encouraging its employees’ personal and professional development.

The HR Best Practice Survey conducted by the Top Employers Institute is designed to identify companies demonstrating a continuous commitment to empowering their employees for a better world of work. Primarily, it looks into key areas within the organisation including talent strategy, talent acquisition, learning and development, performance management, leadership development and culture.

The HR Best Practice Survey is designed to identify companies demonstrating a continuous commitment to empowering their employees for a better world of work.

At DHL Global Forwarding, training opportunities and talent development programmes are consistently reviewed to ensure that they are the most rigorous, and benchmarked against the requirements of the industry. All employees go through a mandatory DHL Certified Forwarder programme upon induction, to ensure that they adhere to the same global standards as colleagues in the global network, abiding by the strictest code of conduct and business principles.

In the Middle East, DHL Global Forwarding has also been running a successful Talent programme since 2015, which identifies and provides high-performing non-executives with coaching and mentorship opportunities and project tasks, to prepare them for future leadership roles within the organisation.

To ensure emotional well-being and encourage camaraderie among teams, the company also encourages interest and hobby groups where employees get to bond outside of work-related tasks. Diversity in the workforce is also celebrated and there is a Women in Leadership programme tailored to prepare selected individuals for country leadership positions in the near future.

To ensure emotional well-being and encourage camaraderie among teams, the company encourages interest and hobby groups where employees get to bond outside of work.

DHL Global Forwarding is also certified as Top Employer in Africa.  In total, the Top Employer Institute has certified and recognised over 1500 Top Employers in more than 118 countries and regions across five continents and impacted the lives of over 6 million employees around the world.  As the global authority on excellence in people practices in the workplace, the organisation certifies and recognises companies in participating countries who demonstrate that they are an employer of choice in the regions in which they operate.

“I’m a huge believer that anything is possible with a strong team. We love our people and they are passionately driving our business growth. As our best assets, they form the cornerstone of our success. By building a motivated and well-engaged team with the right skill sets, values and winning mindsets, we can count on them to deliver their best for our customers.” said Amadou Diallo, CEO, DHL Global Forwarding, Middle East and Africa.

Eva Mattheeussen, Head of Human Resources, DHL Global Forwarding Middle East and Africa said, “This is an important milestone for us because it recognises what we’ve achieved in the Middle East, and proves that we are on the right track to building motivated and successful teams. We are always open to new ideas and ways to enhance the work culture within our organisation, and that extends to our employees’ personal and professional well-being.”