Arrival of innovative intelligent automation

Milan Sheth, Executive Vice President India, Middle East and Africa East, Automation Anywhere.

Artificial intelligence and Robotic Process Automation have a lot in common. And in the past, they have been relegated to silos within organisations, requiring highly skilled, yet rare, practitioners to successfully deploy them.

However, the introduction of Automation Anywhere Enterprise A2019 in 2019 eliminates that separation, capitalising on the trend toward intelligent automation, the integration of artificial intelligence, machine learning, and robotic process automation together. 

The vendor’s flagship product A2019, a web-based, cloud-native digital workforce platform, provides intelligent automation by harnessing and integrating artificial intelligence and robotic process automation technologies, producing intelligent automation. 

Intelligent automation expands the possibilities of business process automation to include nearly any scenario, cognitive bots can reason and make decisions, learning on the job to become valuable resources in the human-digital workforce. 

But the transformative potential of intelligent automation is that it creates the opportunity to reimagine how businesses operate by seamlessly integrating technology, work processes, and people.

Further to that integration, intelligent automation strengthens the capabilities of business process automation by an order of magnitude. It combines the task execution of robotic process automation with the machine learning and analysis capabilities of automatic process discovery and process analytics as well as cognitive technologies, like computer vision, Natural Language Processing, and fuzzy logic. 

In addition, the best part about A2019 is that it can apply intelligent automation in any industry, whether Business Process Outsourcing companies that specialise in providing outsourcing services for business process management, or any business specialising in either financial services, healthcare, insurance, life sciences, manufacturing, telecommunications or even governments in the public sector. 

The vendors solutions include IQ Bot, Bot Insight and Bot Store leveraging key data and robotic process automation analytics. For example, with Bot Insight, companies’ software robots are not just working tirelessly to get things done, they now have a story to tell through the data of the company that they gather and analyse through cognitive automation.

The vendor’s new product, Automation Anywhere Discovery Bot, a new intelligent, automatic process discovery technology – built on top of cloud-native intelligent automation platform – leverages years of investment in robotic process automation, artificial intelligence and machine learning to increase the pace of process discovery and automation. 

As a zero-client solution, it can be easily deployed across the enterprise and allows business users, IT and developers to collaborate via the same web-based interface and reduce the time spent understanding business process workflows.

The vendor focusses on automating business processes for customers. Every business process is a candidate for automation with intelligent automation. Companies can save time and money by reducing human interaction, increasing processing speed, and regularising outputs. 

Some of these use cases include: automating business process, end to end; reducing operational obstacles; organising and processing complex data; eliminating errors and exceptions; strengthening cybersecurity; ensuring compliance; enhancing customer experience; and liberating employees.


Key takeaways

  • Companies can save time by reducing human interaction, increasing processing speed, and regularising outputs.
  • Automation Anywhere Discovery Bot, is a new intelligent, automatic process discovery technology.
  • The vendors solutions include IQ Bot, Bot Insight, Bot Store leveraging key data and robotic process automation analytics. 

By Milan Sheth, Executive Vice President India, Middle East and Africa East, Automation Anywhere.