Careem launches Quik 15 minute grocery delivery service using hyperlocal dark stores, Kiwibots

Careem is expanding the groceries offering on its Super App by launching Quik, a new ultra-fast grocery delivery service that offers customers supermarket competitive prices across a range of everyday grocery items 24×7 in as little as 15 minutes.

Quik uses a dense network of hyperlocal dark stores and advanced fulfilment and inventory management tech to prepare orders in under two minutes and make item replacements a thing of the past. Warehouse infrastructure will be automated over time with the support of Careem’s Kiwibot partnership which uses robotic carts to speed up the process even further for Careem Captains.

Through Careem Quik’s dark store network, Careem controls the entire supply chain process, from ordering and fulfillment, to managing inventory and delivery. When an order is placed on the app, order pickers called Quikers collect and process the order in dark stores that are fully optimsed for rapid fulfillment, before handing them off to dedicated Quik delivery Captains.

Careem Quik was made available to customers in select active service areas of Dubai from 29 November 2021 and will be introduced across the region in stages. Quik will cater to JVC, the Marina, and Business Bay by the end of 2021 before expanding to most areas in Dubai by early 2022, with over 100 dark stores expected by the end of next year throughout the region.

Whether customers have a late-night craving, need to order ingredients for a last-minute dinner party, or urgently need some household goods, Careem Quik allows users to order stress-free, knowing they will get exactly what they need, affordably and super quickly.

The online grocery market in the UAE grew by around 50% in 2021 and is expected to generate $1.6 Billion by the end of the year, but only 7.8% of the country’s entire grocery sector has been made available for online orders. The launch of Careem Quik is the latest milestone in the growth of Careem’s Super App which offers multiple everyday services to simplify and improve lives for Millions of people across the region.

Careem’s Head of Groceries, Chase Lario said, “We are on a mission to simplify lives and give back time to spend on the things that matter. Making your grocery shopping 10x easier is a small first step on that journey. Thanks to Careem’s customer-centric app and our extensive experience in last-mile delivery, we can optimise the entire delivery supply chain to bring better speed, value, and quality of experience to the market.”