Evolution of business process management systems
Getting virtual robots to do mundane tasks in the background while the user focuses on more important ones is the next evolution of Business Process Management Systems, BPMS.
At Software AG, it is an intuitive process. The RPA capability of the company is not created within, but through an OEM service. Software AG has brought in an RPA specialist called Kryon Systems with these capabilities within their suite. It is a full functioning, full featured RPA tool from Software AG as OEM within the existing tools.
Software AG’s core competence about process mapping, integration, and homogenising the whole process is still their vision. With RPA OEM, for instance, all applications are connected using webMethods integration capability. Added on top is a traditional BPM that automates the enterprise process.
If then, any segments of that process require robotic process automation, then Kryon’s RPA capability comes into picture. Most companies will not use RPA for end-to-end enterprise process automation but will use BPM instead. Therefore, RPA is plugged in as a module when required.
Software AG does not provide off the shelf products, but it customises solutions for customers. Think of it as a toolbox with various kinds of tools like integration, API Management, IoT and many more which are all ingredients for any kind of innovation needed for customised solutions.
For instance, in Germany, Software AG created an application for bed occupancy monitoring in the middle of the pandemic using IoT and integration. So, with the tools present, it depends on how they are bundled together for a specific use case application.
Traditionally, Software AG looked at large organisations with data silos, complex applications, and integrated process for data sharing. But with the demand for multi-cloud orchestration, security, and data uniformity, Software AG’s tool can connect all of them together and it does not matter if the customer is on premise, on the cloud where its public or private or even if its hybrid.
For instance, the tool can connect an on-premise SAP installation to the cloud CRM system. It is equipped to connect across different platforms wherever they are installed. With the tools, webMethods IPaaS or webMethods MESH, the customer can have as many items as possible that show the data flow to identify the source of the data inflow.
The pandemic has accelerated digital transformation that many organisations were already on. In Dubai, many organisations are working towards achieving the Paperless 2021 vision, and these capabilities fit into this vision. Access to free-flowing data when needed depending on its purpose with the right level of security and governance is a part of this process.
Key Takeaways
- Software AG does not provide off the shelf products, but it customises solutions for customers.
- Most companies will not use RPA for end-to-end enterprise process automation but will use BPM instead.
- The RPA capability of the company is not created within, but through an OEM service.
- With RPA OEM, for instance, all applications are connected using webMethods integration capability.
Vijay Jaswal of Software AG talks about the company’s RPA tools and why customisation of solutions is crucial.
