If a customer saves energy costs, Thyssenkrupp benefits as part of dynamic contract

Dr Cetin Nazikkol, CEO, thyssenkrupp Middle East and Africa.

Thyssenkrupp drives the digital transformation of customers by connecting domain expertise and digital capabilities to engineer smarter products, services and solutions. This is what we call digitalised expertise. With data driven solutions, thyssenkrupp offers customers a complete analytics product. 

Using analytical results, the customer can increase profitability and predict future malfunctions at an early stage so that downtimes are minimised and the productivity of plants and machines is increased. Additionally, maintenance assistance system and performance and quality monitoring make it easier to plan and forecast plant operation.

Thyssenkrupp has introduced drone technology to its business. Currently, thyssenkrupp uses drones mainly for two applications: The first plant scan 3D service, whereby we use drones in combination with laser scanners to create highly accurate 3D models of plants or machines. This data can then be used by our engineers for modifications or revamps of these plants. 

Two, our drone inspection service, where we use drones with high resolution cameras or thermal cameras that can measure temperatures to detect any irregularities on plants. This way, drones ensure cost, time and safety benefits to all our customers. These are only some examples of digital products at thyssenkrupp Industrial Solutions.

New business models are playing an increasingly important role, especially in the context of our digital service solutions. For example, thyssenkrupp is increasingly offering customers performance-based contracts. If a customer saves energy costs through control solution based on artificial intelligence, we benefit from this as part of a dynamic contract model. 

thyssenkrupp sees a huge need for digital transformation of many old-school businesses to monitor plant results efficiently, reduce operating costs and achieve increased productivity. Clients can benefit the most if they are willing to change the way they do business. Here is where a technology head comes into the scenario. 

A technology head understands how to lead transformation with the help of digital assets and integrates traditional businesses with novel digital assets. They play a pivotal at the centre of digital transformation. 

A good example is a current initiative at a local ammonia producing company, one of the long-standing customers in the Middle East. The project aims at enhancing the capacity, availability and efficiency of the production of the plant by analysing permanently transferred real time operation data. 

By combining the domain expertise of process engineers with the knowledge of data scientists, thyssenkrupp provides regular performance reports to enable the client to realise the identified optimisation potentials. At the same time, thyssenkrupp can continuously advise the client on any issue occurring in the plant.

In a previous and similar project in the region, thyssenkrupp used its expertise in process simulation to supply the client with a comprehensive plant assessment and detailed operation recommendations to improve the performance of his ammonia plant. 


Highlights

  • With data driven solutions, thyssenkrupp offers customers a complete analytics product.
  • Thyssenkrupp has introduced drone technology to its business.
  • If a customer saves energy costs, Thyssenkrupp benefits from this as part of a dynamic contract model.
  • By combining domain expertise of process engineers with knowledge of data scientists, thyssenkrupp provides performance reports.
  • A technology head leads transformation with the help of digital assets and integrates traditional businesses. 
  • Technology heads play a pivotal at the centre of digital transformation. 

By Dr Cetin Nazikkol, CEO, thyssenkrupp Middle East and Africa.