Speakers at Economic Times conclave discuss Global Capability Centers’ maturity curve

The 2nd Edition of The Economic Times GCC Conclave 2022 was successfully held on 22nd March 2022, virtually. The event brought together industry leaders to discuss and deliberate on key trends, best practices, and the future of the industry. Business Transformation Asia was the official event partner.

As Global Capability Centers move ahead in the maturity curve by driving complex transformations and bringing in new age capabilities, it has become important for organisations to adapt to the rapidly changing business and market environment. Talent, technology, new ways of working and revamped operating models are some of the key elements that are driving this transformation in the industry.

The second edition of the ET GCC Summit was joined by 30 leading leaders including:

  • Vimi Grewal-Carr, Global Clients and Industries Leader, UK Vice Chair, Deloitte
  • Siva Kumar Padmanabhan, Managing Director and Head of Global Technology Center, AstraZeneca
  • Sudiip K Goswami, Director and GM – South India and Start-Ups, Dell Technologies
  • Punit Sood, Head of International Hubs, Natwest Group
  • Vishal Parekh, Regional Head – India, Southeast Asia, Middle east and Russia, Thomson Reuters
  • Deepak Mangla, Chief Executive Officer, Corporate Centers – India and Philippines, Member Asia Management Committee, JP Morgan
  • Sanjay Dora, Country Operations Executive – Innovation and Capability Centres in India, Telstra
  • Suhas Pingat, Product Evangelist for Dell Precision Workstation, Dell Technologies
  • Gaurav Gupta, Partner and Global Capability Centre Leader, Deloitte India
  • Dean Salters, Group Executive, Global Business Services, Telstra
  • Sangita Sharma, Head of Operations, Centre Director, GSC Bangalore and Head, Global Payments COE, HSBC
  • Gopakumar Subramonian, Senior Vice President, Delivery, Fiserv Global Services
  • Ravi Mehta, Partner, Deloitte India
  • Kamal Kanth, Regional Vice President, Salesforce India
  • Deshant Kalia, Managing Director GBS, PepsiCo
  • Chulanga Perera, Chief Transformation Officer and Head of Strategy, Daimler India Commercial Vehicles
  • Sajid Ahmed, Executive Vice President Head of Technology, Wells Fargo India and Philippines
  • Aswin Lakshmanan, Director, Strategy and Planning, Verizon India
  • Padmanabhan, Senior Vice President – Engineering, GlobalLogic
  • Monojit Mazumdar, Partner, Deloitte India
  • Rubal Sahni, Regional Director, ServiceNow
  • Joseph Alexander, Global Employee Experience Director, Unilever
  • Nafisa Ojha, Managing Director and Country Manager, Colt
  • Keerthi Kumar, Partner, Deloitte India
  • Prakash Bodla, Managing Director, Carrier Technologies India
  • Vikramjeet Singh, President and Chief Human Resource Officer, Bajaj Allianz General Insurance
  • Gautam Gulati, Director, Schlumberger
  • Dimple Kaloya, Head of Human Resources, Global Service Centers India and Group Functions GSC HTCs, HSBC
  • Bimaljeet Singh Bhasin, President- Skills and Careers Business, NIIT
  • Anandorup Ghose, Partner, Deloitte India, Harish Soni, Resiliency and Security Practice Leader, Kyndryl



The Economic Times GCC Conclave 2021 was concluded with the closing note by Balaji Nuthalapadi, Managing Director and Head of Operations and Technology, Citi South Asia at Citi. The Global Capability Centers sector can potentially scale up to $60-85 Billion in the next five-six years, according to a recent report.