Building unified integrated management system for datacentre

Sayaji Shinde, Global Business Director- Smart Cities and Infrastructure, AVEVA.

As traffic on the Internet grows and enterprises continue to digitalise, the infrastructure required to support the transition – from offline to online, on-premises to the cloud – must advance as well. While it is well known that the energy required for tomorrow’s datacentre is likely to match that of a medium sized city, there are also other looming challenges giving tech chiefs sleepless nights.

A modern-day datacentre consists of many sub systems. The simultaneous usage of power distribution, water systems, emergency backup, communications, security and surveillance, and multiple other support systems, creates added complexity.  For effective performance and cost management, these sub systems must talk and work in concert with each other.

The pandemic brought about a global realisation that the online world is real, viable and the way forward for tomorrow. With the emphasis shifting to the virtual world, from online collaboration, trade and commerce to online supply chains and routing, datacentre customers are becoming more demanding in their expectations.

They want 100% availability and no down-time. They expect to be able to get serviced on demand, and to be able to pay as they go. Increasing performance and efficiency, with reducing costs, are key expectations from advanced datacentres. In theory, modern-day datacentres are built with digital technologies, so these evolving expectations are not unsupported. But while compute infrastructures and overlaying applications like cloud platforms have innovated to become elastic, datacentres are not there yet.

There are at least three principal datacentre challenges that can be rectified by having a unified integrated management system, bridging the industrial and digital side of operations effectively.

#1 Downtime and outage

Downtime of a datacentre or parts of it can prove to be very damaging for customers. A recent global survey of 1,500+ datacentre customers found that 34% experienced downtime with an average cost of $1 Million. One of the primary reasons for this is the lack of asset management tools that do not allow predictive maintenance models to be built up.

Datacentre administrators are unable to allocate resources or execute pre-emptive maintenance because they lack real time visibility into industrial assets. 60% of respondents in the same survey acknowledged that their most recent outages could have been prevented with better asset management practices in place.

#2 Spiralling energy costs

More than 50% of the operating cost of a modern-day datacentre is driven by energy consumption. Controlling energy consumption through asset monitoring can immediately help to reduce the overall operating costs. Utilities typically use a slab-wise pricing with each subsequent slab having a higher tariff.

Controlling and keeping the consumption in the lower slabs can help reduce the energy consumption bills. Datacentre managers can strive to control their energy bills by having analytics and real time operating models for all sub systems and assets.

#3 Sub-system complexity

Compute, virtualisation, and networking infrastructures have their own complexity and require their own management systems. The rest of the support systems within a datacentre also have their unique set of challenges. There are many specialised internal systems that coexist and yet are siloed such as Datacentre Infrastructure Management Solutions, Building Management Systems, Building Automation Systems, Building Energy Management Systems, among others. 77% of respondents from the same survey want better integration of these systems.

Sayaji Shinde, Global Business Director- Smart Cities and Infrastructure, AVEVA.
Sayaji Shinde, Global Business Director- Smart Cities and Infrastructure, AVEVA.

As each system is compartmentalised, it is very difficult to generate a single window to visualise the end-to-end operations and take holistic decisions to improve performance. Due to the lack of a single dashboard for management decisions, datacentre administrators are also bogged down with a deluge of data emerging from each sub-system.

The growing efficiency of Industrial Internet of Things, IIoT, sensors and the resulting mountain of unstructured data, are also raising the urgency to integrate, build dashboards, create meaningful insights, and build proactive operations.

Creating a unified operations centre is one way to converge sub-system equipment and applications into a single, cohesive management environment. A unified operation also facilitates management of multiple dispersed datacentres and the ability to manage them remotely.

Here are some of the other benefits of adopting a unified operations centre approach:

  • Integrate IT, OT, IIoT into a single interface
  • Provide multi-site performance visibility
  • Detect inefficiencies and developing defects
  • Trigger remedial action to optimise performance
  • Integrate business and customer SLAs
  • Deliver a consistent view of all operations
  • Manage multiple datacentres from one location

As workloads on global and regional datacentres show no signs of any slowdowns, datacentre administrators must prioritise unification to remain increasingly profitable and simultaneously meet customer expectations.


Key Takeaways

  • Datacentre customers are becoming more demanding in their expectations.
  • Controlling energy consumption through asset monitoring can immediately help to reduce the overall operating costs.
  • Datacentre administrators must prioritise unification to remain profitable and simultaneously meet customer expectations.
  • There are at least three principal datacentre challenges that can be rectified by having a unified integrated management system.

As expectations grow from datacentres, bridging the vast number of sub-systems is the way forward to make them future ready explains Sayaji Shinde of AVEVA.