Global CIO Forum, RosettaNet Singapore announce survey on innovation during pandemic

Non-profit organisations, The Global CIO Forum and RosettaNet Singapore GS1, announced the launch of their partnership to drive global research into digital transformation and technology adoption trends, in the prevailing conditions of the pandemic. The first edition of the research, titled The Global CIO Forum Technology Research Insight 2020, is now underway and is targeting a sample size of 250 leading IT decision makers and CIOs.

The Global CIO Forum, has a global network of over 15,000+ C-suites executives. RosettaNet Singapore GS1 Digital standards, has global membership that represents US$1.2 Trillion in annual revenue with billions of dollars in digital transactions volume.

The Global CIO Forum Technology Research Insight 2020 will be the first of a series of technology 360 degree market research. The research series will provide in-depth insights into digital trends and the drivers for innovation. The research is a part of Global CIO Forum’s continued efforts to reinforce the vision of One industry, One Voice.

The core objective is to help the industry and technology leaders to assess the level of maturity and readiness of where they stand, the risks of being left behind, and guide them to build customer-centric roadmaps specific to their industry and geography in order to stay competitive.

Speaking about the timing of the research and the ongoing market challenges, Manoj Saxena, Chairman of RosettaNet Singapore GS1 and Advisory Board Member Global CIO Forum, remarked, “I foresee a U-shaped recovery by the end of 2020. Given the post pandemic recovery, I believe that there will be a huge backlog of orders to be filled with diversified customer demand and capacity ramping up in the second half of 2020 globally. Countries who are recovering early will take a lead in their transformation on the road to recovery.”

He added, “The industries that will continue to grow through the pandemic would be healthcare and pharma, logistics, e-commerce, telecom and unified communication, agriculture and food. Post the pandemic, the industries that will ramp up in a phased approach would be manufacturing, financial services and retail. Airline, tourism, real estate and hospitality will be the last to catch up. Investments will continue to grow in digital commerce, unified communication, cloud, cyber security, and Industry 4.0 technologies.”


One size does not fit for all, especially when it comes to customer behaviour, government regulations and diversity across geography. This research uses a technology informed 360-degree approach with an in-depth analysis of challenges faced by technology leaders, technology investment strategies, culture and diversity, upcoming trends of digital, data science, Industry 4.0, cloud and cyber security transformation. The survey questionnaire is designed to gather insights across diversified industries, countries and geographies to analyse and adapt them to specific market segmentation.

Industry benefits

Findings by market segment, country and geography will allow vendors to target specific go-to-market strategies for an industry segment in a country, rather than creating an entire strategy in a generic way. This will increase the chances of engaging customers with the right resource and priority allocations, and preparing for post-pandemic response.

The outputs from the research will be used to deliver actionable programs by technology thought-leaders and consortiums globally through webinars, round-table discussions, training programs, and others. The research will set priorities for the short- and long-term driven by the thought-provoking industry leaders, evangelists, government agencies, and educational institutions.

Research focus

Technology Research Insight 2020, provides a bird’s eye view of the technology readiness and CIO mindset covering the three pillars of business, talent, and technology. With dramatic innovations, fierce change in the economic landscapes, continued uncertainty and a compelling need to re-skill the global workforce, business and operations leaders need to rethink ways in which technology can be used to manage business.

Technology Research Insights 2020, provides a balanced picture to help drive transformation across digital KPIs, ways of enhancing customer experience, skills gap, a shift to Agile mindset and the readiness of digital technologies, data science, digital commerce – B2B and B2C, cloud, cyber security, and Industry 4.0.

RosettaNet Singapore

RosettaNet digital standards span across the procure-to-pay and order-to-cash process spectrum, and include the full set of high-value process scenarios that deliver manufacturing quality data, end-to-end supply chain visibility, cross border trade, customs declaration, and legislative compliance. RosettaNet Singapore is an affiliate to RosettaNet GS1 USA with a value proposition developed by passionate evangelist industry leaders to drive digital commerce standards:

  • Represent Singapore in promoting RosettaNet as best practice for GS1 standard across industry, government, SME’s and educational institutions throughout Asia, Europe and MEA
  • Driving high value national pilot projects such as paperless customs declarations with RosettaNet PIP3B18 digital standards across borders that captured a ROI benefit of up to 200%
  • Piloted Rapid automation enabler solution Industry programme in early 2000 to help SME, which has been adopted by the industry, ISV, RPA, Startups and API based digital solutions
  • Drove the first global RosettaNet STAR industry benching marking program with the Singapore government bodies, for the industry to know their maturity and lay a road map to get to an elite status;
  • Setup the Global RosettaNet Centre of excellence in NYP school of IT school in Singapore for pilot projects and RosettaNet Certification courses
  • Share use cases and best practices with other regional affiliates like EDIFICE and Asia B2B.

About Manoj Saxena

Manoj Saxena, Chairman of RosettaNet Singapore GS1 and Advisory Board Member Global CIO Forum, has been driving global digital transformation programs for over 15 years now. As a trusted CIO advisory board member, Manoj mentors’ start-ups to build Industry 4.0 solutions to commercialize them globally. He is also an advisor for a digital strategy innovation project across Europe driven by Lappeenranta-Lahti University of Technology School of Business and Management, Finland for RosettaNet and Blockchain convergence. He is still passionate to share industry best practice experiences and exchange learnings with other technology evangelists and digital practitioners.


Manoj Saxena, Chairman of RosettaNet Singapore GS1 and Advisory Board Member Global CIO Forum.