Importance of process mining in implementation of robotic process automation

Automation or to be precise, robotic process automation, RPA is essential to process efficiency. Getting buy-in for an RPA project might just be the hardest thing to do, even though it is one of the most enterprising technologies exploding onto the scene. And, for RPA to be successful, you need absolute buy-in.

Even if you start bottom-up in a grassroots campaign to launch such a project, you will be hard-pressed to get far for one major reason that people are afraid of bots stealing their jobs. Also, stories of companies adopting RPA because of a gut feeling that something great will happen do not help. The vision is there, but the destination, sadly, is not.

But you cannot ignore the unprecedented efficiency advancements available with such a technology. Knowledge and process mining you can leap over the barriers of adoption. Your organisation revolves around your greatest asset, your workforce. Your people are, in fact, the actual miners of the processes that can continually improve operations. You must put them first and give them the confidence that no robots will replace them.

Process mining elevates RPA to the next level without undermining your organisation’s infrastructure. Because RPA does not have to be a major revamp; process mining takes what RPA delivers and amplifies it with the help of what people do best: analyse, discover, uncover, monitor. People are, after all, in charge of what bots, AI and automation do.

Process mining can smoothen the path to an RPA project. Instead of pitching a project based on just a gut feeling, you can pitch one based on getting verifiable, quantifiable visualisations that prove your operations will excel. Instead of guessing what bots can do, you can monitor them on the factory floor, in logistics and distribution, and a seamless platform can record all event logs and transactions in such a way that you can see exactly what goals to achieve and how to achieve them. Process mining makes that happen.

Not only can you effectively launch an RPA programme but, with process mining, you can continually improve upon it through supervision and creative adjustment of what your bots will be doing.

In essence, what RPA can do, ARIS Process Mining can assist in doing it even better. By taking an enterprising use case using RPA and pushing it into the next level of evolution in industrial business, your business can beat the competition.

You will have successfully integrated the technology without losing the true players in the game: your team, your employees, your colleagues, your workforce. They are the ones who are calling the shots. They are making the decisions. And the technology is opening a whole new world for them.

Key Takeaways

• Process mining elevates RPA to the next level without undermining your organisation’s infrastructure.
• Robotic process automation is essential to process efficiency.
• Knowledge and process mining you can leap over the barriers of adoption.
• For RPA to be successful, you need absolute buy-in.

Tom Thaler of Software AG writes how organisations can effectively implement robotic process automation.