Top Transformation Champions: Moving ahead on the transformation highway

Tarek Akl, Partner Manager Middle East, PFU EMEA.

Many regional government departments have adopted digital transformation solutions including banking, education and financial institutions. The UAE, Saudi Arabia, and Qatar are leading the charge. From front-end customer-facing solutions to capturing data to the back-office function, digital transformation is embedded across the board across several key sectors.

These business transformation solutions have helped ease everyday functions and established a clear vision of the possibilities that technology offers. Regional businesses that have not begun their digital transformation journeys must urgently identify potential gaps, from inefficient workflows to information management issues, so that a clear plan and a digital roadmap can be implemented.

Unfortunately, many organisations in the region lag in adopting business transformation because they view it as a disruptive and costly investment. They must realise that business transformation leads to process optimisation.

For a measurable and purposeful business change, the right framework for digital transformation is essential. This begins with an understanding of the organisation’s current status, processes and dynamics. It is part of a wider process before organisations can fully leverage the benefits of digital technology within their everyday functions and processes.

Legacy systems need to be completely overhauled for digital technologies to take root. Reskilling and retraining staff on the benefits of applications is also critical. Many regional SMEs and larger enterprises are already adopting the latest technologies, especially in the banking and government sectors.

The UAE has a strong digital ecosystem in place, with new strategies on the cards to leverage digitalisation across more sectors in the future. Bahrain, Qatar and Saudi Arabia are rapidly deploying new digital technologies to improve efficiencies.

A robust business transformation strategy is fundamental for regional enterprises to successfully transition from legacy to data-driven systems of the future.

The global economy is unpredictable. Global conflicts, the pandemic, and rising costs are impacting the bottom lines of several organisations. While a lot of companies are streamlining their business to optimise resources and operations, others are holding implementation of new strategies.

It is important to note that digitalisation can have a positive impact on businesses, improving profitability, streamlining processes, and making data accessible for remote workers. Organisations that use data as a strategic asset are more likely to have a competitive advantage.

By leveraging business transformation, organisations can overcome poor processes, inefficient workflows and information management issues, all of which can transform the enterprise. Automation is also expected to have a larger focus to drive governance.

PFU has a wide portfolio of trusted technology services, solutions and products to help organisations on their journey to enterprise-wide digitalisation. For example, the PaperStream NX Solution offers a simple-to-manage, easy-to-use, flexible scanning solution that brings enhanced security and greater protection to document management, ensuring superior governance of information and greater peace of mind.

Limiting access to sensitive information and ensuring greater protection against human error helps increase overall business security and ensure nothing is missed.

With technology evolving by the day, the metaverse is expected to enhance the flow of information between people and systems. Organisations must remember that business value should be the driver of analytical systems, whether they operate within the metaverse or outside.

For regional enterprises, technology offers an opportunity for convergence of the physical and digital realms, offering customers new and transformational experiences in alternative worlds.

Businesses are taking small steps towards a greener future. Paper is still a fundamental part of business processes and will continue to be so. However, there is a shift towards automation and digitalisation to reduce the reliance on tedious, paper-based tasks. One of the best ways to boost efficiencies, reduce costs, enhance security and improve the customer journey is to go paperless.

Fujitsu solutions are ideal for organisations that want to run, manage, and configure a server, but don’t want to develop integrations. They offer seamless integrations and multiple points of connectivity, ensuring continuous adaptability and value for money.


Key takeaways

  • There is a shift towards automation and digitalisation to reduce the reliance on tedious, paper-based tasks.
  • Fujitsu offers solutions to run, manage, and configure a server, without the need to develop integrations.
  • With the metaverse, businesses can offer customers new and transformational experiences in alternative worlds.
  • Business transformation can help enterprises improve processes, workflows and information management systems.
Tarek Akl, Partner Manager Middle East, PFU EMEA.
Tarek Akl, Partner Manager Middle East, PFU EMEA.