Top Transformation Champions: Transforming beyond technology imperatives

Philip Andrews, Vice President and General Manager CEMEA, Red Hat.

Organisations today are dealing with major disruption. They are challenged with supporting their employees and partners, reaching new customers, and providing new, innovative products and services faster. They want and need to be the ones disrupting their industries through business transformation.

Digital disruption is now a constant state for most industries, not just one event. Transformation implies more than an investment in the latest technology. It underscores the need to have an architecture that supports digital flexibility and reimagines processes and implements a culture for continuous technology change.

Most organisations struggle with digital transformation because they are not looking beyond the role of technology in their immediate survival. They view digital transformation as a way to keep pace technologically with peers disrupting their market with out-of-reach capabilities like Artificial Intelligence, Machine Learning, automation or Big Data analytics and a function for IT only.

The goal is not just to survive the next digital disruption with IT; it is also to move the culture of the organisation to support continuous adaptation to change. Architecture, process and culture are the three critical factors that can make or break a digital transformation project. Red Hat can help customers handle the three challenges effectively.

The process of cultural and process change is challenging but achievable and it takes more than improvements to IT infrastructure to achieve it. A closed organisational culture is well documented as the greatest barrier to success.

Digital transformation is a continuous process involving new technologies and ways of working and delivering products or services to gain a competitive advantage. This puts CIOs in a key role to provide support for transformational initiatives.

A bigger challenge, however, is to build the innovation DNA that allows executives to create visions of the possible and then implement new ways of doing business. This may impact existing structures, roles and partnerships. Having the capability to imagine, the ability to execute and the courage to change are the biggest challenges.

Many businesses around the world are finding it increasingly challenging to meet customer demands driven by digital transformation across industries and disruptions due to COVID-19. Businesses can leverage cutting-edge application technologies, edge computing, cloud computing, the Internet of Things, and new development methods to deliver services more dynamically.

Effective data gathering and data processing are crucial for businesses looking to evaluate climate change risk and opportunity. Red Hat is helping build the technology and data platforms needed to fully integrate the impacts of climate change in global financial decision-making and risk management.

Implementation of Red Hat’s products in smart cities and buildings can also help manage and optimise the use of fossil fuel-based energy supplies. Its open hybrid cloud, integration, and automation technologies are supporting the growth and diversification of businesses across the UAE.

Its open-source solutions enable the portability of applications across any cloud to help customers accelerate the delivery of innovative applications. It also enables businesses in sectors like telco, banking, transportation, and the public sector to offer new business services.

With an OpenShift-based platform that helps streamline application development and scalability, enterprises can improve time to market and employee productivity. Businesses can also facilitate improvement in the availability, uptime and recovery of applications to enhance the user experience.

OS-Climate or OS-C is a Linux Foundation-backed open-source project that intends to build technology and data platforms. Since joining OS-C, Red Hat has been participating in an initiative to equip financial services institutions with the data they need to make informed decisions.


Key takeaways

  • Organisations view digital transformation as a way to keep pace with peers disrupting their market.
  • Business transformation is a continuous process that requires investment beyond the latest technology.
  • Transformation underscores the need to have an architecture that supports digital flexibility and reimagines processes.
  • Red Hat’s open-source solution enables the portability of applications and faster roll-out of innovative applications.
Philip Andrews, Vice President and General Manager CEMEA, Red Hat.
Philip Andrews, Vice President and General Manager CEMEA, Red Hat.